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Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information to ensure transparency and trust.

Privacy Policy

Effective Date: August 24th, 2021

Data Controller: 6S Entertainment d.o.o.

Address: Radnička cesta 218, 10 000 Zagreb, Croatia

Email: info@museumofsenses.com

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. What Personal Data We Collect

2. How We Use Your Data

3. Legal Basis for Processing

4. Data Sharing

5. Data Retention

6. Your Rights

To exercise these rights, contact us at info@museumofsenses.com.

Santa Letter Box: Competition Terms & Privacy Notice

1. Organiser

  • The Santa Letter Box Christmas Wish Competition is organised by the participating Museum of Senses locations.
  • Each participating museum is operated by its respective local legal entity, as identified in the legal information on its official website.

2. How to Participate

  • Visitors can enter the competition by completing an official Santa Letter card, writing their Christmas wish, providing the required contact details, accepting the competition terms & submitting the card to the designated Santa Letter Box at a participating Museum of Senses location.
  • The competition is open to eligible visitors of all ages, subject to the requirements for minors outlined in Section 7. Participation is voluntary & does not require completion of the Christmas Quest. There is no additional fee to enter the competition.

3. Competition Period

  • The competition takes place during the Christmas 2026 activation at participating Museum of Senses locations.
  • Entries must be submitted during the officially communicated competition period.

4. Winner Selection & Announcement

  • Three Christmas wishes will be selected from eligible entries across participating locations.
  • Winners will be contacted using the details provided on their entry cards during the second week of January 2027.
  • The organiser reserves the right to assess the feasibility of submitted wishes before selecting the winners.
  • Wishes involving unlawful, unsafe or otherwise inappropriate requests will not be considered.

5. Wishes & Prizes

  • The organiser will fulfil three selected wishes, subject to feasibility, availability & applicable legal requirements.
  • Submitting a wish does not guarantee its fulfilment.
  • Prizes are not exchangeable for cash.

6. Personal Data & Privacy

  • Personal data provided on the entry card will be processed for the administration of the competition, including identifying & contacting selected winners, arranging prize fulfilment & meeting applicable legal obligations. Where the required permissions have been obtained, personal data may also be processed for promotional purposes, including photographs, videos, websites, social media & other Museum of Senses marketing channels, as described in Section 8.
  • All personal data will be processed in accordance with the Museum of Senses Privacy Policy & applicable data protection legislation, including the GDPR. Personal data will be retained only for as long as necessary for the relevant purposes, in accordance with applicable retention periods & legal obligations.
  • Participants may exercise their data protection rights using the contact details provided in the Privacy Policy.

7. Participation of Minors

  • Participants under the age of 18 must have the consent of a parent or legal guardian to participate.
  • Any prize awarded to a minor will be coordinated with their parent or legal guardian.

8. Promotional Use

  • The Santa Letter Box competition is a Christmas marketing activation designed to bring selected wishes to life & share their stories with the public. Photography, video recording & publication of the selected wishes / their fulfilment are intended to form part of the competition experience.
  • By entering, participants acknowledge this promotional purpose & understand that selected winners will be invited to take part in documenting the fulfilment of their wishes.
  • The resulting content may be published on Museum of Senses websites, social media channels & other promotional materials, subject to the necessary permissions / applicable law.
  • Before recording or publishing identifiable personal content, the organiser will obtain any required authorisation from the winner or, where applicable, their parent or legal guardian. Where consent is used as the legal basis for processing, it must comply with applicable data protection legislation, including the right to withdraw consent.

9. General Conditions

  • Each participant may submit 1 entry during the competition period. The organiser reserves the right to verify eligibility & reject incomplete, duplicate, fraudulent or otherwise invalid entries.
  • The organiser may make reasonable changes to the competition where necessary for operational, safety or legal reasons, provided that such changes comply with applicable law & do not unfairly disadvantage participants.
  • Any material changes will be communicated through the relevant Museum of Senses channels.Participation in the competition constitutes acceptance of these Competition Terms & Conditions.